Patient Rights

Medical interpreters at Michigan Medicine Hospitals and Health Centers foster patient-centered care by delivering high quality, compassionate interpreting services in a timely and professional manner.

Patients have the right to a professional medical interpreter 24/7, at no charge.

Michigan Medicine provides trained professional medical interpreters for the patients who are Deaf, Deaf/Blind, or Hard of Hearing, or who are Limited English Proficient (LEP). Services are available, 24/7 in accordance with federal and state law and with regulatory requirements. Michigan Medicine also provides over-the-phone interpretation services when in-person medical interpreters are unavailable.

At Michigan Medicine, interpretation services are provided:

  • In-person
  • Over-the-phone
  • Via video

American Sign Language (ASL) interpreters and other services for patients who are Deaf, Deaf/Blind, or Hard of Hearing are available free of charge, to ensure effective communication between staff, patients and patients¡¯ families.

Patient Rights

????? (Bengali) ÖÐÎÄ (Chinese)
English Deutsch (German)
????? (Hindi) Italiano (Italian)
Polski (Polish) Hrvatski/Srpski (Serbo-Croatian)
??????? (Assyrian) Tagalog (Tagalog) ?

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Patient Responsibilities

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English Deutsch (German)
????? (Hindi) Italiano (Italian)
Polski (Polish) Serbo-Croatian
??????? (Assyrian) Tagalog (Tagalog) ?

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Contact

Interpreter Services at Michigan Medicine 2025 Traverwood Drive, Suite A4
Ann Arbor, MI 48105
(734) 936-7021
[email protected]

Administration office hours of operation are 7:30 a.m. to 6 p.m. Monday through Friday.